How Can We Help?
Manage your company profile
The Profile Editor allows you to keep your company details up to date without having to email support every time something changes.
This tool is available to all suppliers—whether you provide data via API or manage your data manually in the portal.
Where to find it
Log in to the Supplier Portal, navigate to the main menu (left of screen), and select Edit Profile.
Across the top of the editor, you’ll see jump links to help you quickly navigate between sections:
- Logo: Upload or update your high-res company logo so distributors see your latest branding.
- Main details: View the trading name & currency for this listing, and advise stock locations and countries of origin.
- Public details: Manage information that appears publicly across distributor tools and listings. Includes general contact details, trading terms, about us etc….
- Account application: How do new clients access your account application? Whether you use a PDF or an online form, we’ll create a direct access link for you.
- Locations: Manage your office addresses, warehouse locations etc…
- Contacts: Update key public contact details for general customer or distributor enquiries.
- Internal Contacts: Specify who our team should contact behind the scenes for general info and data updates
How to update your details
- Click on any of the Jump to options at the top of the screen to head straight to the section you want to edit.
- Make your changes in the relevant fields. If any field requires extra explanation, hover over or tap the tooltip icon
next to the label for quick guidance on what’s needed. - Please Save your updates before leaving the page.